About me
Naturally curious about nature, science, and tech, my skillset blends research discipline with real-world systems thinking. During my Master’s in Genetics, I honed a framework built on scientific observation, structured inquiry, hypothesis testing, data-driven analysis, and continuous refinement.
After graduation, I stepped into Montreal’s tech space, where I was introduced to Salesforce. Applying the same mindset—observing, hypothesizing, testing solutions, optimizing—but iterating quickly, I found myself excelling at system design, workflow automation, and operational efficiency.
Today, I specialize in CRM systems that are user-centric, efficient, and built to scale. I bring a methodical approach to every engagement: understand thoroughly, optimize thoughtfully, and design for lasting clarity.
Looking forward, I’d be excited to bridge my two areas of expertise—technology and biology—in fields like biotech, genomics, or wherever data strategy and systems design intersect with science.

My Learning Philosophy
A T-shaped skillset represents deep expertise in a core area (the vertical trunk) combined with broad, complementary knowledge across related domains (the horizontal bar). My vertical depth lies in Salesforce, while the top of the “T” includes Integration (Workato), Analytics (Tableau, Looker, SQL), and HubSpot. This structure allows me to approach CRM not just as a Salesforce expert—but as a systems thinker who can align systems with real business needs, ensuring that the CRM supports the full operational flow.
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My Tech Stack

Salesforce
7 years
20+ projects
7 certifications

Hubspot
3 years
4 projects
3 certifications

Tableau
2 years
3 Projects
1 certifications

Looker
2 years
7 projects
2 certifications

Workato
1 year
1 project
2 certifications
Certifications
Tool | Certification | Date |
---|---|---|
Salesforce | Administrator | Feb 2020 |
Advanced Administrator | Dec 2020 | |
Platform App Builder | May 2021 | |
Sales Cloud Consultant | June 2021 | |
Business Analyst | Feb 2023 | |
AI Associate | Dec 2024 | |
AI Specialist | Dec 2024 | |
HubSpot | Marketing Software Certified | June 2020 |
Service Hub Software Certified | May 2024 | |
Reporting Certified | Oct 2024 | |
Workato | Automation Pro I | Jan 2025 |
Automation Pro II | Jan 2025 | |
Looker | Looker Consulting Partner | Nov 2021 |
Looker LookML Developer | Oct 2021 | |
Tableau | Tableau Desktop Specialist | Aug 2020 |