About me

Naturally curious about nature, science, and tech, my skillset blends research discipline with real-world systems thinking. During my Master’s in Genetics, I honed a framework built on scientific observation, structured inquiry, hypothesis testing, data-driven analysis, and continuous refinement.


After graduation, I stepped into Montreal’s tech space, where I was introduced to Salesforce. Applying the same mindset—observing, hypothesizing, testing solutions, optimizing—but iterating quickly, I found myself excelling at system design, workflow automation, and operational efficiency.


Today, I specialize in CRM systems that are user-centric, efficient, and built to scale. I bring a methodical approach to every engagement: understand thoroughly, optimize thoughtfully, and design for lasting clarity.


Looking forward, I’d be excited to bridge my two areas of expertise—technology and biology—in fields like biotech, genomics, or wherever data strategy and systems design intersect with science.

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My Learning Philosophy

A T-shaped skillset represents deep expertise in a core area (the vertical trunk) combined with broad, complementary knowledge across related domains (the horizontal bar). My vertical depth lies in Salesforce, while the top of the “T” includes Integration (Workato), Analytics (Tableau, Looker, SQL), and HubSpot. This structure allows me to approach CRM not just as a Salesforce expert—but as a systems thinker who can align systems with real business needs, ensuring that the CRM supports the full operational flow.

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My Tech Stack

Salesforce

7 years

20+ projects

7 certifications

Hubspot

3 years

4 projects

3 certifications

Tableau

2 years

3 Projects

1 certifications

Looker

2 years

7 projects

2 certifications

Workato

1 year

1 project

2 certifications

Certifications

ToolCertificationDate
SalesforceAdministratorFeb 2020
Advanced AdministratorDec 2020
Platform App BuilderMay 2021
Sales Cloud ConsultantJune 2021
Business AnalystFeb 2023
AI AssociateDec 2024
AI SpecialistDec 2024
HubSpotMarketing Software CertifiedJune 2020
Service Hub Software CertifiedMay 2024
Reporting CertifiedOct 2024
WorkatoAutomation Pro IJan 2025
Automation Pro IIJan 2025
LookerLooker Consulting PartnerNov 2021
Looker LookML DeveloperOct 2021
TableauTableau Desktop SpecialistAug 2020