
15x
SaaS certified
7+
Years of experience
25+
Projects across
4 tools and 6 industries
Think strategic partner - not consultant.
I design CRM systems that scale - built for adoption & hand-off, driven by lean schema, optimized pipelines, and zero-click automation.
Hi, this is
Muhammad
Salesforce Specialist |
CRM, Technology & Data Strategy
CRMs are often designed around deadlines, not users. The result? A backend that’s hard to navigate, bloated interfaces, click-heavy workflows, and sluggish performance.
Data entry becomes a chore. Reports lose trust. Platforms are held together with duct tape - so brittle, even minor changes feel risky.
I specialize in lean, efficient, and scalable CRM systems - rooted in best practices. Backed by a research background in genetics and a perfectionist’s eye for data, I bring clarity where others bring complexity.
Automation that sticks, clicks that count.
A system built for user adoption, not resistance.
Learn More —>

Salesforce
7 years
20+ projects
7 certifications

Hubspot
3 years
4 projects
3 certifications

Workato
1 year
1 project
2 certifications

Tableau
2 years
3 Projects
1 certifications

Looker
2 years
7 projects
2 certifications
Systems That Scale
Featured Projects
Deduplication of 1.2M Accounts
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Private Equity
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Salesforce
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Scanned and deduplicated a database of 1.2M accounts in under 2 months. Merged 42,000 records, resolving ownership conflicts and preventing dual outreach across business units.
Experience Cloud Portal Launch
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Private Equity
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Salesforce
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Delivered a feature-rich Experience Cloud portal solo in just 25 days—complete with people directory, content hub, and discussion groups for 250 executives.
AI Case Summary Bot Integration
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Insurance
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Salesforce
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Integrated a Copilot AI bot with Salesforce to summarize cases via Flows using dynamic JSON with headers and multi-step HTTP callouts. Summarized 300+ daily cases and cut review time by 50%.
Looker & BI Enablement Program
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Consulting
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Looker
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Enabled 30+ teams to scale Looker through structured onboarding. Boosted dashboard speed by 40% and unlocked self-serve analytics with better modeling and governance.
Battery Loan Program Automation
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Utilities
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Salesforce
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Tableau Desktop
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Built a Service Cloud app to support a critical outage-response program for a major Canadian utility—automating battery distribution, performance tracking, customer surveys and Tableau Analytics. Achieved 5/5 CSAT.
Policy Administration System
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Insurance
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HubSpot
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HubSpot
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Tableau Desktop
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Built an end-to-end policy admin system in HubSpot—automating tasks, tickets, pipeline logic, role-based data visibility and Tableau Desktop Analytics. Enabled 100+ policy sales in the inaugural month.
Buktash Amiri
COO - Alpine Macro
Muhammad has many extraordinary qualities, but his honesty, analytical skills, reliability and vision are a few that are worth mentioning.
Aleksandar Crnogorac
Delivery Lead- Deloitte Digital
Muhammad is an incredibly brilliant and driven individual. It has been an absolute pleasure working with someone this talented, passionate, and adaptable.
Sal Avelar
Marketing Strategy - Klick Inc.
Muhammad has a deep understanding of Salesforce and HubSpot’s data architecture, and is a proactive problem solver with a structured approach to maximizing CRM performance, improving user adoption, and driving ROI.
Feedback
Process Design & Automation
Business process analysis to design efficient pipelines. Automation reduces clicks, surfaces key data, and keeps records fresh - keeping users engaged.
Data Solutions & Integrations
Enriched, deduplicated data. Lean Schema.
BI Analytics to track KPIs and productivity.
No/Low-code integrations powered by Workato.
Training & Enablement
Hands-on training for end users, technical documentation for admins, ensuring your team is fully equipped to manage the CRM after handoff.
CRM System Audit
Full CRM audit to find what’s broken, bloated, or slowing you down — and show you how to fix it.
Featured Services
Featured Services
Mbtab Consulting
Mbtab Consulting
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Mobile experience coming soon. Please access the site via a desktop in the meantime.